About The Water Closet

Our Roots

The Water Closet is a division of Desco Plumbing and Heating Supply - a plumbing, heating, air conditioning and waterworks systems distributor & wholesaler. Desco has a total of 16 outlets providing products and services to thousands of industry professionals in southern Ontario. Desco officially launched its first The Water Closet concept store in Ontario in 1998.

Desco is a wholly owned subsidiary of Groupe Deschenes Inc. a privately owned company headquartered in Montreal with 8 operative centres and over 90 outlets across Canada. GDI is one of the largest plumbing and heating supply distributor-wholesalers in Canada.

Mississauga


  • Joe Palermo
    Showroom Supervisor

    416-213-1580 x1192
    Email Joe

    A veteran of the industry, Joe boasts extensive plumbing knowledge based on his experience working on the manufacturing side of the business before joining The Water Closet. He enjoys working with his clients designing kitchens and bathrooms and especially enjoys seeing the final results. He has been a long-time fan of several HGTV designer shows and looks forward to the annual Interior Design Show. When it comes to water Joe describes himself "more like a tranquil fountain."

  • Navneet Bhamra
    Showroom Consultant

    416.213.1580 x 1182
    Email Navneet

    Navneet have been passionate about interior decorating and designing for years. After graduating with a diploma at Sheridan College. she has spent most of her time creating kitchen and bathroom floorplans and renderings for clients, using software programs like 2020. Navneet enjoys helping customers design their dream bathroom. Her attention to details and her ability to comprehend customers’ need s are strong qualities of hers. She is team and goal oriented and strongly believes synergy and customer satisfaction. Her desire is to help each customer bring their design imagination to reality. She believes with the products that Water Closet provides will help make their dreams come through. Her number one goal is to making your bathrooms feel more relaxing, your kitchen more effective to use for your daily tasks while keeping it appealing and desirable.

  • Dadrianna Green
    Showroom Consultant

    416-213-1580 x1134
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    Dadrianna started her career path working towards criminal justice after graduating with a degree in social sciences. While being relatively new to the plumbing and interior design industry, she is an expert in customer service with over a decade under her belt. She focuses on what the client needs and tries to make their dream project come true. Dadrianna is detail oriented and takes pride in providing exactly what the customer needs to complete their tasks. You are in more than capable hands when enlisting Dadrianna to help you on any and all of your future projects. She is very resourceful and is passionate about completing everything she is tasked with. She is available to providing you with courtesy, professionalism and exceptional customer service.

Kitchener


  • Kathryn Holman
    Showroom Supervisor

    519-743-6827 x1230
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    Kathryn has worked with the public her entire adult life and has vast plumbing knowledge. A long-term member of our team, Kathryn likes her customers to know that they are in capable hands when she is serving them. With a keen eye for design lines that incorporate form and function, Kathryn is an excellent guide in anyone's renovation journey. When asked how she relates to "The Flow of Life" Kathryn sees herself as "a powerful river that becomes a captivating waterfall."

  • Iris Doradea
    Showroom Consultant

    519-743-6827 x 1232
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    Having worked in the plumbing and interior design industry for over 14 years, Iris's knowledge is quite profound giving her the ability to educate her clients making them feel very comfortable about the product selections they make. Paying high attention to detail and her clients' needs and wants, Iris is able to help them create the bathroom of their dreams. Like a tranquil water fountain, Iris creates a calm and inviting atmosphere for her clients and eases the stress renovations can cause.

  • Cassidy Roylance
    Showroom Consultant

    519-743-6827 x1231
    Email Cassidy

    Cassidy has a background in Interior Design and has been working in the design industry for nearly 2 years helping clients create their dream homes. She strives to help bring her clients’ visions to life and always takes the time to get to know a client’s unique needs and style so that selections can be made that will suit each individual project. She loves creating spaces that bring joy and helping people with a warm smile, patience and kindness.

Orillia


  • Rick Cooke
    Showroom Supervisor

    705-325-7225 x 1029
    Email Rick

    Rick has been in the plumbing industry for over 30 years! There is no challenge too great for Rick as he's seen and heard it all. Rick is committed to customer service and is why he feels he has many repeat customers. Rick thinks of himself as a combination of a quiet stream and a babbling brook. At first, Rick observes people and the surroundings. Like a quiet stream he has a purpose, then becomes a babbling brook, once everyone is comfortable - the conversation just flows!

  • Melinda Verkerk
    Showroom Consultant

    705.325.7225 x 1032
    Email Melinda

    Melinda has been in the heating and cooling industry for the over 8 years. While new to the plumbing showroom, she thrives on providing customer service excellence. Melinda listens to the customer’s needs and wants to ensure they are choosing the right products to suit their construction or renovation requirements. She is very resourceful and pays exceptional attention to details. She awaits your visit, to provide you with professional and courteous service.